6 products
ZENOBIA Black Shirt
Regular price $159.00We give $1 from every sale with i=Change©
The classic and elegant woman fashion ZENOBIA shirt is a perfect buy for any body shape. It is a versatile shirt that can be worn day to night - pair it with denim, midi shorts, high waist pants or a pencil skirt for work. The beautiful neck detail can be worn in many different ways - do the buttons all the way up for a high neck look or tie the bow in a different shape. A timeless piece & a wardrobe must have!
- Black colour
- Bell sleeve detailing with wide cuffs
- Three button detail at neck collar | Can be worn done up at the collar
- Front neck detailing | Button-up neckline with a front tie detail
- Model is 167cm tall & wears a size 8
- Fabric Composition: 100% Silk-like Polyester
- Care: Cold gentle hand wash separately. Do not soak, bleach or wring. Do not tumble dry. Line dry in shade. Cool iron inside out.
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
ZENOBIA Pearl White Shirt
Regular price $159.00We give $1 from every sale with i=Change©
The classic and elegant woman fashion ZENOBIA shirt is a perfect buy for any body shape. It is a versatile fashion shirt that can be worn day to night - pair it with denim, midi shorts, high waist pants or a pencil skirt for work. The beautiful neck detail can be worn in many different ways - do buttons all the way up for a high neck look or tie the bow in a different shape. A timeless piece & a wardrobe must have!
- Pearl white colour
- Bell sleeve detailing with wide cuffs
- Three button detail at neck collar | Can be worn done up at the collar
- Front neck detailing | Button-up neckline with a front tie detail
- Model is 167cm tall & wears a size 6
- Fabric Composition: 100% Silk-like Polyester
- Care: Cold gentle hand wash separately. Do not soak, bleach or wring. Do not tumble dry. Line dry in shade. Cool iron inside out
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
LIV Shorts
Regular price $175.00We give $1 from every sale with i=Change©
Classic beauty is what we call the LIV shorts. Made of a stunning fabric these beauties are going to be your new wardrobe favorite! So easy to style, pair them with a shirt, a tee, a strapless crop - anything really, they will be your new dressy basic essential. They are a great option for day to night wear, for cooler months pair with sheer stockings, knit, boots and jacket. Warmer weather, the world is your oyster with these. Timeless cut, you will have these for years to come.
- White colour
- Invisible zip at side
- Beautiful silk fabric
- Sit on the waistline
- Fully lined
- Relaxed leg fit, fitted waist line
- Fully detachable stretch belt detail with fabric buckle
- Easy to travel with, minimal creasing wrinkle
- Delicate fabric please take care
- Model is 177cm tall & wears a size 8
- Fabric Composition: Main: 100% Silk | Lining: 95% Polyester, 5% Elastic
- Care: Strictly cold gentle hand wash separately. Do not soak, bleach or wring. Do not tumble dry. Line dry in shade. Do not tumble wash. Cool iron under cloth.
CARE NOTE: As the shorts are silk they may cause static on the body. A little trick to prevent the static is to put moisturiser on the body prior to wearing the garment. The fabric is quite delicate, please take care with jewellery to prevent any snagging of the fabric.
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
Kimberley Black and White Print Dress
Regular price $289.00We give $1 from every sale with i=Change©
Nothing less than chic perfection, the KIMBERLEY dress is the perfect piece for an all-year-round wardrobe. Made of a stunning soft fabric, the stress is super comfortable and easy to style - for cooler weather style with boots and a jacket and for the warmer months on its own with some stylish earrings, sandals or heels. Easy for work, dinner date or a special occasion.
- Black and white animal print
- Belt included double gold loop buckle detail
- Button up at front
- Elasticated sleeve cuffs
- Beautiful soft silk fabric
- No stretch or lining
- Easy to travel with, minimal creasing
- Model is 177cm tall & wears a size 8
- Fabric Composition: 100% Silk
- Care: Cold gentle hand wash separately. Do not soak, bleach or wring. Do not tumble dry or tumble wash. Line dry in shade. Drip dry or cool iron under cloth.
CARE NOTE: As the dress is silk it may cause static on the body. A little trick to prevent the static is to put moisturiser on the body prior to wearing the garment. The fabric is quite delicate, please take care with jewellery to prevent any snagging of the fabric.
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
BONNY Black Blazer
Regular price $310.00 Sale price $260.00 Save $50.00We give $1 from every sale with i=Change©
The classy BONNY blazer is the perfect timeless piece to add to your wardrobe. The blazer is perfect for a day or evening wear and is a great option to complete your work outfit. It looks fantastic over a shirt and jeans for a smart casual look or over a midi dress and tailored pants for a more dressy sophisticated look.
- Black colour
- Gold button hardware
- Tailored blazer
- Full sleeve length
- Fully lined
- Fabric does not have stretch to it
- The model is 165cm tall & wears a size 6
- Fabric Composition: Main 65% Polyester, 30% Rayon, 5% Spandex | Lining 95% Polyester, 5% Spandex
- Care: Cold gentle hand wash separately. Do not soak, bleach or wring. Do not tumble dry. Line dry in shade. Cool iron under cloth
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
ISABELLA Light Blue Print Shirt
Regular price $149.00 Sale price $110.00 Save $39.00We give $1 from every sale with i=Change©
The ISABELLA women's fashion shirt is a classic cut with the print fabric giving it a fresh look. The shirt can be worn with the sleeves cuffed up or rolled down and buttoned at cuff around the wrist. A beautiful fresh crisp colour, it can be a great option for winter or summer months - worn with a fur or on its own paired with our JOAN shorts for a complete look. The ISABELLA shirt is a great option for day to night wear - looks great with a pencil skirt for work. You will get a lot of good wear out of this shirt.
- Exclusive Matea Designs light blue colour print
- Cuff up sleeve details
- Button up at the front
- Gold hardware
- Minimal to no ironing needed, drip dry
- Model is 177cm tall & wears a size 8
- Fabric Composition: 100% Polyester
- Care: Cold gentle hand wash separately. Do not soak, bleach or wring. Do not tumble dry. Line dry in shade. Cool iron under cloth
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
