NORA White Dress Pre-order delivery end Jan
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We give $1 from every sale with i=Change©
The NORA dress is a beautiful match between feminine meets boho. Easy to wear and very comfortable, this is going to be your next summer wardrobe favorite. To the beach, drinks during the day or a summer night dinner date the NORA dress is the perfect option. Very forgiving style, it suits most body shapes. This dress will have you feeling beautiful. This dress could also be styled for festival wear, some cowboy boots and hat with jewellery to catch and you're set!
- White colour
- Pull on style
- Elasticated waistband
- Relaxed fit
- Lace detailing
- Maxi or 3/4 length depending on your height
- Model is 177cm tall & wears a size 8
- Fabric Composition: 100% Rayon
- Care: Cold gentle hand wash separately. Do not soak, bleach or wring. Do not tumble dry. Line dry in shade. Do not tumble wash. Cool iron under cloth
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only, Mon-Fri delivery
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area for a Monday - Friday delivery.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
SOPHIA Black Top - Pre-order delivery end Jan
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We give $1 from every sale with i=Change©
The SOPHIA Top is a gorgeous little number easy to style with loads of different styles. It styles perfectly with our SOPHIA Skirt for a perfect matching set. The top is great for day to night wear, with a comfortable fabric that looks fab casual or dressy. Take the SHOPIA Top on your next vacay, a day at the beach, a lunch out with the girls, or just a day out shopping with your favourite denim high-waist jeans.
- Black colour
- Relaxed fit, easy to wear
- Elastic at the waist line, around the arms and bust
- Easy to travel with, does not wrinkle
- Model is 180 cm tall & wears a size 8
- Fabric Composition: 70% Viscose, 30% Rayon
- Care: STRICTLY Cold gentle hand wash only, separately. Do not soak, bleach or wring. Do not tumble dry. Line dry in shade. Cool iron under cloth, no warm or hot iron is to be used on this fabric.
- NOTE: Viscose may shrink in warm or hot water, please take care to wash garment in cold water only.
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only, Mon-Fri delivery
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area for a Monday - Friday delivery.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
SOPHIA Black Skirt Pre-order delivery end Jan
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We give $1 from every sale with i=Change©
The pretty SOPHIA Skirt is a flattering style for most body shapes. The loose and flowey fit will have you feeling very feminine. This style looks wonderful with flat sandals for a more relaxed look or wedges & heels for a lunch date or night out. Picture the SOPHIA set with a wide brim hat down at the beach - just beautiful.
- Black colour
- Invisible zip at back
- Relaxed, easy fit
- Fitted waist band not overly stretchy
- Elastic at waist band
- Flowey fabric
- Model is 180 cm tall & wears a size 8
- Fabric Composition: 70% Viscose, 30% Rayon
- Care: STRICTLY Cold gentle hand wash separately. Do not soak, bleach or wring. Do not tumble dry. Line dry in shade. Cool iron under cloth - no warm or hot iron is to be used on this fabric.
- NOTE: Viscose may shrink in warm or hot water, we recommend washing this item in cold water only.
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only, Mon-Fri delivery
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area for a Monday - Friday delivery.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
MADISON White Midi Dress Pre-order delivery end Jan
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Ask a question
We give $1 from every sale with i=Change©
The stunning MADISON Dress is chic yet sexy but revealing too much. With gorgeous fabric and gold clip detailing at front, this dress can we worn to an occasion, night out or during the day with some flat shoes. A classic must have cut with a twist for any wardrobe.
- White colour
- Invisible zip at back
- Stretch fabric
- Gold hardware clip detailing at front
- Easy to travel with, does not wrinkle
- Small split at center back
- Fully lined
- Model is 180 cm tall & wears a size 8
- Fabric Composition: 77% Polyester, 21% Rayon, 2% Elastane | Lining: 95% Polyester, 5% Elastane
- Care: Cold gentle hand wash separately. Do not soak, bleach or wring. Do not tumble dry. Line dry in shade. Cool iron under cloth. Avoid putting gold hardware clip detailing in water when washing to avoid rusting. It is recommended to hand wash only whilst avoiding gold clips thouching water.
- NOTE: Gold hardware clip detailing may rust over time if put in water, please avoid putting gold clips in water when hand washing.
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only, Mon-Fri delivery
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area for a Monday - Friday delivery.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
Kimberley Black and White Print Dress
Write a review
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1 answered question
We give $1 from every sale with i=Change©
Nothing less than chic perfection, the KIMBERLEY dress is the perfect piece for an all-year-round wardrobe. Made of a stunning soft fabric, the stress is super comfortable and easy to style - for cooler weather style with boots and a jacket and for the warmer months on its own with some stylish earrings, sandals or heels. Easy for work, dinner date or a special occasion.
- Black and white animal print
- Belt included double gold loop buckle detail
- Button up at front
- Elasticated sleeve cuffs
- Beautiful soft silk fabric
- No stretch or lining
- Easy to travel with, minimal creasing
- Model is 177cm tall & wears a size 8
- Fabric Composition: 100% Silk
- Care: Cold gentle hand wash separately. Do not soak, bleach or wring. Do not tumble dry or tumble wash. Line dry in shade. Drip dry or cool iron under cloth.
CARE NOTE: As the dress is silk it may cause static on the body. A little trick to prevent the static is to put moisturiser on the body prior to wearing the garment. The fabric is quite delicate, please take care with jewellery to prevent any snagging of the fabric.
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only, Mon-Fri delivery
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area for a Monday - Friday delivery.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
CLEO White Dress
Regular price
$189.00
| SIZE GUIDE | XS | S | M | L |
|---|---|---|---|---|
| AU | 6 | 8 | 10 | 12 |
| UK | 6 | 8 | 10 | 12 |
| US | 2 | 4 | 6 | 8 |
| EURO | 34 | 36 | 38 | 40 |
| Bust (CM) | 81.5 | 84 | 89 | 94 |
| Waist (CM) | 62.5 | 65 | 70 | 75 |
| Hips (CM) | 89 | 91.5 | 96.5 | 101.5 |
AUSTRALIA
Standard Shipping FREE 2-5 Business day delivery
Express Shipping $12.95 AUD 1-2 Business day delivery
Same Day Courier Delivery $25.00 AUD Melbourne, Australia Metro Area Only, Mon-Fri delivery
REST OF THE WORLD
Standard Shipping FREE 5-10 Business Day delivery
Express Shipping $39.95 AUD 1-5 Business days delivery depending on location
- All Packages are delivered via AusPost, DHL, Toll or other Courier Services.
- You will be provided with a tracking number for your package with the shipping confirmation email from where you will be able to track your order delivery status.
- Orders placed before 4 pm (AEST) Monday - Friday (excluding national holidays) will be dispatched the day you place your order or next business day.
- Please provide a mobile number at checkout and ensure all your information is correct.
- We recommend using a work address for business day deliveries.
- We do not deliver International orders to P.O. Boxes, all courier packages require a signature on delivery.
- If we are delivering to an apartment complex, please ensure it is safe to leave the package in letterbox or with the building concierge. If it is not safe to leave please put down a different address for package delivery. PLEASE NOTE - we are not liable for missing packages if they are delivered and deemed safe to leave in your letterbox or at building concierge by the delivery driver.
- Please note - the "Same Day Delivery Service" is ONLY available to customers located within the Melbourne, Australia Metro area for a Monday - Friday delivery.
- Please make sure to place all same day delivery requests prior to 3 pm AEST.
- If you have chosen the "Same Day Delivery Service" as a shipping method & if you have requested for your order to be delivered to a business address please be mindful of business operating hours and the time you place your order. Please DO NOT place any "Same Day Delivery Service" orders after 1:00 pm AEST if delivery is being made to a business address.
- We will not be sending out an invoice with your order - you will receive an electronic copy of your invoice/purchase record, so please make sure to keep a copy of it.
- Please note, Matea Designs is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. As a merchant, we will provide a valid tracking number for all orders, once the order is shipped the liability of delivery is in the trusted hands of our courier affiliates. Once again please be mindful of the delivery address, if it is not a safe address and there is a risk of goods being stolen i.e apartment building or shared mailbox spaces please use a different delivery address or P.O. Box.
Customs and Duties:
Your order may be subject to import tax, duties or customs which may be levied once your shipment reaches your country. Matea Designs is not responsible for charges imposed by your country. You will be responsible for paying any charges for customs clearance. Please contact your local customs office for information on these charges as we cannot predict what they may be. Please note, by law, we are required to disclose the full dollar value of your purchase invoice on the customs invoice when sending our packages internationally.
Transit Times:
Matea Designs is not responsible for delays in shipping. Please note that delivery of your package relies on how fast it passes through customs or post office delays during peeks times, i.e Christmas period. From time to time customs can hold up a package for several weeks and we have no control over this and cannot predict how long this can take.
Refused Shipments:
Should you refuse your package you will be responsible for all shipping, taxes, duties, and customs charges. This amount will be subtracted from your refund.
